Legal Documents

Refund Policy

1. Premium Subscriptions

Due to the digital nature of our Premium features, refunds are typically not provided once the subscription benefits have been activated for a billing cycle.

2. Eligibility for Refund

Refunds may be considered in the following limited circumstances:

  • Duplicate billing due to a technical error on our part.
  • Service outage lasting longer than 48 continuous hours.
  • Unintentional subscription renewal within 24 hours of the charge.

3. Contact for Refund

To request a refund, please open a support ticket on our official Discord server or email us at ravonixx.contact@gmail.com with your transaction ID and reason for the request.

Effective Date: March 18, 2026