Legal Documents
Refund Policy
1. Premium Subscriptions
Due to the digital nature of our Premium features, refunds are typically not provided once the subscription benefits have been activated for a billing cycle.
2. Eligibility for Refund
Refunds may be considered in the following limited circumstances:
- Duplicate billing due to a technical error on our part.
- Service outage lasting longer than 48 continuous hours.
- Unintentional subscription renewal within 24 hours of the charge.
3. Contact for Refund
To request a refund, please open a support ticket on our official Discord server or email us at ravonixx.contact@gmail.com with your transaction ID and reason for the request.
Effective Date: March 18, 2026